I would first like to thank you for taking the time to explain everything to us that we novices needed to know, as you know we had been looking around for a hot tub and had been to numerous places before spotting your site on the internet, You made us feel at ease and you were not the pushy sales manager that we had experienced in other establishments, You came across as trust worthy and honest, and thus we wanted to buy from you.
The delivery of the tub was on time and you then spent the next few hours monitoring the tub as it filled, You brought with you everything we needed to keep the water in tip top condition and explained what it was we needed to do in the event of a ph drop or gain, or sanitizer drop or gain and also alkaline drop or gai., You then explained to us in plain (no complicated words) English how to work the control panel on the tub. Your customer service was second to none, and it was excellent to see that the person we bought the tub from was actually the same person who came and installed it.10/10. We also know that you provide all the products that we may need to keep our tub in tip top condition and that we can order on line anything that we need.
We have recommended you to all of our friends, your service was 100% couldn't fault anything.
- Deb & Mark, Lyneham
I just wanted to thank you for your efforts in helping us buy and install our first Hot Tub. We are absolutely over-the-moon about our Typhoon 2280 Hot Tub and the whole purchasing experience was brilliant - from the impartial and in-depth advice you gave, through to the top-quality of the product itself. The installation also went smoothly in what were tight timescales and also a difficult-to-negotiate route through to my garden. I'd especially like to thank you and your team for giving up your Bank Holiday to ensure our HotTub was delivered and installed fully on time. We think your service and the product are excellent, and we would recommend you highly.
- A Parker, Crawley
These guy's are fantastic, nothing is too much problem. Very helpful, came at looked at our garden to check for any access problems. Slight problem with the delivery but problem with haulier not with these guy's. Soon sorted with a few calls from Jason.
If your looking at buying a hot tub I recommend these guys. One word....... Superb.
- Terry & Lynn Newman, Lydney
Friendly guys, great communication and very accomodating.
- S Moore, Eastchurch
Hot tub looks wonderful, and all friends are jealous.
- S A Kington, Bristol
Fantastic tub, great value!! Fantastic communications.
- A Sexton, Hambledon
We are having a great time with the hot tub and recommend it to everybody, unfortunately this nearly got us an asbo with the council and one of our neighbours as we were having too much fun!!!
- A Fitsell, Hastings
I have to say that you and Darren have been fantastic, you really care about your customers and I think that is hard to find.
- C Heseltine,
Scunthorpe
Just a quick message to say that the tub arrived as you said it would, it looks great. Thank you very much for your service.
- J Morris,
Ammanford
Excellent hot tub, very pleased and would recommend to anyone. Excellent service.
- A Foulds, Hull
Once again thank you for a wonderful hot tub, I am sure it will see many many many happy hours. I will definitely be recommending others your way. Good luck with all your business ventures.
- L Morrison,
Basildon
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